Wholesale account rules are the terms and conditions that you set for your wholesale customers who want to buy your products in bulk and resell them. These rules can help you protect your business, set clear expectations, ensure consistency, improve efficiency, and build trust and credibility with your customers.
Some of the common elements that you should include in your wholesale account rules are:
- Minimum order quantity: This is the minimum amount of products or value that your customers need to order to qualify for wholesale pricing. You can set different minimum order quantities for different products or categories, depending on your inventory and margins. For example, you can say: “The minimum order quantity for our tee shirts is 50 pieces per style and color.”
- Wholesale pricing: This is the discounted price that you offer to your wholesale customers, usually based on a percentage off the retail price or a fixed amount per unit. You can also offer tiered pricing, where the discount increases as the order quantity increases. For example, you can say: “Our wholesale pricing is 40% off the retail price for orders up to 100 pieces, and 50% off for orders above 100 pieces.”
- Payment terms: This is the method and time frame for your customers to pay for their orders. You can offer different payment options, such as credit card, PayPal, bank transfer, or cash on delivery. You can also specify the payment terms, such as upfront, upon delivery, or net 30 days. For example, you can say: “We accept payment by credit card, PayPal, or bank transfer. Payment is due upon placing the order, unless otherwise agreed.”
- Return and exchange policy: This is the policy that you have for accepting returns or exchanges of your products in case of defects, damages, or customer dissatisfaction. You can specify the conditions, time limit, and process for requesting and processing returns or exchanges. You can also state whether you offer refunds, store credit, or replacements. For example, you can say: “We accept returns or exchanges of defective or damaged products within 14 days of delivery. Please contact us with your order number and photos of the issue to request a return authorization. We will issue a refund, store credit, or replacement, depending on the situation and availability.”
- Shipping: This is the method and cost of delivering your products to your customers. You can offer different shipping options, such as standard, express, or free shipping. You can also state the shipping rates, delivery time, and tracking information. For example, you can say: “We ship via UPS Ground, which takes 3 to 5 business days within the US. Shipping is free for orders over $500. You will receive a tracking number once your order is shipped.”
- Ordering process: This is the procedure that your customers need to follow to place an order with you. You can provide different ways for your customers to order, such as online, phone, fax, or email. You can also state the information that you need from your customers, such as name, address, phone number, email, product details, and quantity. For example, you can say: “You can order through our wholesale website at www.example.com. You need to register as a wholesale customer and log in to view our products and prices. You can add the products and quantities that you want to your cart and check out with your preferred payment and shipping options. You will receive an order confirmation email with your invoice and shipping details.”
These are some of the basic elements that you should include in your wholesale account rules for your website. You can also add other elements that are relevant to your business, such as warranties, discounts, promotions, or exclusivity. You can use the web search results1234 as references for more examples and templates of wholesale account rules.